Last Updated: 19 June 2025
Welcome to STG AG ("STG," "we," "our," or "us"), a Swiss technology service provider offering software and system solutions to help businesses streamline payments. These Terms of Business, together with our Privacy Policy and any documents expressly incorporated herein (collectively, these "Terms"), constitute a legal agreement between you and STG AG, a company incorporated under the laws of Switzerland, with its registered office at [Insert Registered Address], and govern your access to and use of our services, including our website (https://www.stablegate.com), technology platform, dashboard, APIs, and software development kits (collectively, the "Services").
By accessing or using the Services, you agree to be bound by these Terms. If you do not understand or agree to these Terms, please do not use the Services. If you are using the Services on behalf of a company or other legal entity, "you" includes you and that entity, and you represent and warrant that you are an authorized representative with the authority to bind the entity to these Terms.
STG AG is a technology service provider, not a licensed financial institution, bank, payment institution, broker, or custodian. Our Services facilitate access to payment processing solutions by providing software and system interfaces that connect you with licensed third-party payment institutions or brokers ("Third-Party Providers"). These Third-Party Providers, not STG, are solely responsible for executing financial transactions, including payment processing, fund custody, or digital asset services. STG does not hold, transmit, or control your funds or digital assets.
You authorize STG to share your information and instructions with Third-Party Providers to facilitate the Services. By using the Services, you agree to comply with the terms and conditions of any Third-Party Provider whose services you access via our platform.
We take your privacy seriously. Our Privacy Policy, available at https://stablegate.com/legal, describes how we collect, use, and protect your personal and business information. By using the Services, you consent to our privacy practices as outlined in the Privacy Policy, which may vary based on your location.
You agree to receive all communications, disclosures, and notices related to the Services electronically, including via email or the platform.
To use the Services, you must:
STG reserves the right to refuse or terminate access to the Services if you do not meet these eligibility requirements.
To access the Services, you must create an Account by providing accurate information, including your name, email address, business details (if applicable), and a secure password. You agree to:
You are solely responsible for all activities on your Account. STG is not liable for losses resulting from unauthorized access unless caused by our gross negligence or willful misconduct. We may suspend, limit, or terminate your Account at our discretion if we suspect a security breach or violation of these Terms.
You agree to:
Failure to comply may result in Account suspension, termination, or legal action.
The Services connect you with Third-Party Providers for payment processing or other financial services. You acknowledge that:
You agree to pay all fees associated with your use of the Services ("Fees"), as disclosed on our platform or by Third-Party Providers. Prices are quoted in EURO (€), Swiss Francs (CHF), or any other fiat currency available for payment and include Swiss Value Added Tax (hereafter: VAT), if applicable. Fees may include transaction fees, service fees, or integration fees but exclude any fees charged by your bank or Third-Party Providers. All payment information you provide must be accurate and authorized for use.
You are responsible for any taxes applicable to your transactions, including collecting, reporting, and remitting taxes to the appropriate authorities.
STG and its licensors own all intellectual property rights in the Services, including software, content, trademarks, and designs. You are granted a limited, non-exclusive, non-transferable, non-sublicensable license to use the Services for your internal business purposes, subject to these Terms.
Any data, content, or feedback you provide ("User Input") is non-confidential, and you grant STG a perpetual, irrevocable, worldwide license to use, store, and distribute User Input for any legal purpose, including improving the Services. Feedback becomes STG's exclusive property.
You may not:
The Services are provided "AS IS" and "AS AVAILABLE," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. STG does not guarantee the accuracy, reliability, or uninterrupted availability of the Services.
To the maximum extent permitted by Swiss law, STG, its affiliates, officers, directors, employees, and agents ("STG Entities") shall not be liable for:
These limitations apply regardless of the legal theory (contract, tort, or otherwise) and even if STG was advised of the possibility of such damages. If Swiss law prohibits these limitations, you may have additional rights.
You agree to indemnify, defend, and hold harmless STG Entities from any third-party claims, losses, damages, or expenses (including reasonable legal fees) arising from:
This provision survives the termination of these Terms.
In the event of a dispute, you and STG agree to first attempt to resolve it informally by contacting the other party and making a good faith effort for 30 days before pursuing formal proceedings.
These Terms are governed by the laws of Switzerland, without regard to conflict of law principles. Any disputes not resolved informally shall be submitted to the exclusive jurisdiction of the courts of the Canton of Zug, Switzerland, except where Swiss law permits alternative venues (e.g., for consumer claims).
Unlike some service providers, STG does not mandate arbitration. Disputes will be resolved in court, unless otherwise agreed in writing.
STG may suspend, limit, or terminate your Account or access to the Services at our sole discretion, with or without notice, for any reason, including suspected breaches of these Terms. Upon termination:
You may terminate your Account by contacting us at support@stablegate.com. Termination does not affect surviving provisions (e.g., indemnification, intellectual property).
You consent to receive all disclosures electronically via email or the platform. Swiss residents may request paper copies by contacting support@stablegate.com. You must maintain a valid email address and notify us of changes via your Account settings.
If any provision of these Terms is found unenforceable, it shall be severed, and the remaining provisions shall remain in full force.
STG is not liable for delays or failures in providing the Services due to events beyond our reasonable control, including natural disasters, war, or internet outages.
You may not assign your rights or obligations under these Terms without STG's prior written consent. STG may assign its rights or obligations without your consent.
We may update these Terms at our discretion, with material changes notified via email or the platform. Continued use after updates constitutes acceptance. The updated Terms will be posted at https://stablegate.com/legal with a revised "Last Updated" date.
You agree to comply with all applicable laws, including Swiss AML/CTF regulations and export controls. Non-compliance may result in Account suspension or termination.
For questions or support, contact us at: